Can I track the progress of my order online?
Yes you can. The sales representative will send you a link in order to confirm all orders and artwork. This link includes: stock received, printing complete, shipping and waybill number.
Can the order be changed after the invoice is paid and confirmed?
If there is a colour change, we charge a 20% restocking fee. This is due to the manufacture process and return of fabrics to our suppliers. This will also reset the lead time.
Additions to and order will be raised as a new order and follow its own lead times.
What's the difference between init express and In.It Apparel?
In.It Express is a fast turn around retail service we offer direct to customers. We will print 1-5 units within an hour on stock found in our store in Braamfontein, JHB. This service is charged at retail rates and is made for end user customers looking for a personal once off item.
In.It Apparel is the wholesale option manufacturing and branding multiple styles. We sell to merchant and reseller customers. Orders are placed in bulk at a discounted rate.
What type of fabrics are used?
We source all fabrics locally using high quality single jersey and brushed fleece cotton fabrics. The fabric is ring-spun combed cotton.
Single Jersey (T-Shirt fabric) - 160gsm, solid colour are 100% cotton, where as melanges are a blend of 70% cotton and 30% polyester.
Brushed Fleece (Hoodie fabric) - 260gsm, solid colour are 100% cotton, where as melanges are a blend of 70% cotton and 30% polyester.
For any further questions, please contact our sales team or follow the link for various tutorials, information and other content.