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Drop Shipping FAQ with INIT Apparel



Whether you're new to drop shipping or looking to optimise your current setup, this video has all the information you need. Let's dive into the key points covered in the video.

Order Fulfilment

How are the orders my customers place on my website fulfilled?

When a customer orders a product from your site, the order gets directed to INIT Apparel. We handle everything from printing to shipping the final product directly to your customer. This seamless process ensures that you can focus on marketing and growing your business while we take care of the logistics.

Lead Time

What is the lead time?

Once a product has been ordered, we ship within 3-5 business days. Courier deliveries typically take an additional 1-3 business days. This means your customers receive their orders quickly and efficiently.

Shipping

How does shipping work?

Shipping is automatically integrated into our service and costs R125 excl. VAT per delivery. Our reliable shipping process ensures that your customers receive their products on time.

Payment Process

How does payment work?

Your customers pay you directly through your store. INIT Apparel then sends you an invoice. Once the invoice is settled, we commence printing and shipping. This straightforward payment process keeps everything simple and transparent.

Custom Packaging

Do you offer custom packaging?

Due to the nature of drop shipping, our process and packaging are standardised. Orders are sealed in a plastic bag along with the order sheet. This standardised approach helps maintain efficiency and consistency.

Returns Policy

What about returns?

If there is an issue with the print or a flaw in the garment, In.It Apparel will collect and replace the item. We provide size charts to ensure the correct size is ordered. If a customer orders an incorrect size, they will need to place a new order.

Product Availability

Is the full In.It range available for drop shipping stock?

You can view our drop shipping price list and stock availability catalogue to see what garments are available. This helps you plan and design your products effectively.

Submitting Mockups and Artwork

How do I submit mockups and artwork?

Artwork can be sent to online@initapparel.co.za. You can submit either a modeled garment or a flat lay, but make sure the mockups are under 1MB. This ensures we can process your designs quickly and efficiently.

Using Placeit for Mockups

Placeit is a great tool for creating mockups and sales images. For more details on creating effective mockups, visit our blog post on drop shipping artwork submissions. You can also explore Placeit for creating high-quality mockups here: Placeit.


For more information, visit our website or contact us directly. Happy selling with In.It Apparel!

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